API Intermittent Outages
Jan 28, 21:24 UTCResolved - This incident has been resolved.Jan 28, 21:14 UTCMonitoring - We are seeing service restored and we believe everything is clear. We will continue monitoring and update if...
View ArticleSplash is experiencing delays to email sender
Feb 9, 22:27 UTCResolved - This incident has been resolved.Feb 9, 20:02 UTCMonitoring - A fix has been implemented and we are monitoring the results.Feb 9, 19:31 UTCIdentified - The issue has been...
View ArticleSplash is experiencing delays sending emails due to SendGrid's (Email Service...
Feb 17, 03:15 UTCResolved - This incident has been resolved. Details about the incident can be found on SendGrid's report: https://status.sendgrid.com/incidents/sv0vp5bxj0rnFeb 16, 19:16 UTCMonitoring...
View ArticleSplash is experiencing delays sending emails
Feb 18, 22:56 UTCResolved - This incident has been resolved.Feb 18, 22:16 UTCMonitoring - A fix has been implemented and we are monitoring the results.Feb 18, 20:14 UTCIdentified - Splash is presently...
View ArticleSplash Is Experiencing A SalesForce Integration Issue
Feb 18, 22:56 UTCResolved - This incident has been resolved.Feb 18, 22:27 UTCUpdate - We are continuing to monitor for any further issues.Feb 18, 22:22 UTCUpdate - Splash is presently experiencing an...
View ArticleSplash Is Experiencing Degraded Performance
Feb 23, 21:49 UTCResolved - This incident has been resolved. We are continuing to monitor the situation and investigate root cause.Feb 23, 21:38 UTCMonitoring - The intermittent errors have stopped...
View ArticleSplash is experiencing delays sending emails
Feb 25, 17:30 UTCResolved - Splash temporarily experienced queue issues that delayed email sending. Some emails may have taken more time than expected to reach recipients.
View ArticleIncreased Error Rates
Mar 26, 19:20 UTCResolved - This incident has been resolved. Guest experience was not impacted.Mar 26, 19:14 UTCMonitoring - A fix has been implemented and we are monitoring the results.Mar 26, 18:44...
View ArticleUnable to load Guests tab in AMER region
Apr 8, 17:53 UTCResolved - This incident has been resolved.The incident would only impact the organizations with Team Manager and Sessions enabled.Apr 8, 17:52 UTCMonitoring - A fix has been...
View ArticleReports of branding changes on registration forms
Apr 8, 23:13 UTCResolved - This incident has been resolved.Apr 8, 22:01 UTCIdentified - The issue has been identified and a fix is being implemented.Apr 8, 18:51 UTCInvestigating - We are currently...
View ArticleIntermittent failures within our Amazon Cloud Provider are being investigated
Apr 9, 01:12 UTCResolved - This incident has been resolved.Apr 8, 22:56 UTCMonitoring - A fix has been implemented and we are monitoring the results.Apr 8, 22:21 UTCInvestigating - We are currently...
View ArticleEmail analytics are delayed in appearing within the Email Sender for a subset...
Apr 12, 17:32 UTCResolved - This incident has been resolved.Apr 12, 15:52 UTCMonitoring - A fix has been implemented and we are monitoring the results.Apr 12, 14:15 UTCUpdate - We established a...
View ArticleSplash Is Experiencing Site-Wide Downtime
Apr 14, 05:30 UTCResolved - Splash experienced a site-wide issue and was unavailable from approximately 1:30 AM - 1:39 AM EST.
View ArticleSplash Is Experiencing A Form Builder Issue
Apr 20, 19:26 UTCResolved - This incident has been resolved.Apr 20, 18:49 UTCIdentified - Splash is presently experiencing an issue with the form builder tool. You may experience Intermittent errors...
View ArticleDegraded Performance of Core Splash Services
Apr 22, 18:40 UTCResolved - This incident has been resolved and all services are operating normallyApr 22, 18:17 UTCMonitoring - A fix has been implemented and we are seeing improve performance and...
View ArticleSplash is experiencing an issue with dropdown options in registration forms
May 11, 18:23 UTCResolved - This incident has been resolved.May 11, 18:09 UTCIdentified - We've identified the issue and are deploying a fix.
View ArticleDegraded Performance of Core Splash Services
Jun 2, 09:08 UTCResolved - This incident has been resolved.Jun 2, 08:58 UTCMonitoring - A fix has been implemented and we are monitoring the results.Jun 2, 08:52 UTCIdentified - The issue has been...
View ArticleSplash is experiencing intermittent issues
Jun 2, 17:34 UTCResolved - The systems have been restored.Jun 2, 17:05 UTCMonitoring - A fix has been implemented and we are monitoring the results.Jun 2, 16:52 UTCInvestigating - We are currently...
View ArticleSplash Is Experiencing An Event Page Access Issue
Jun 8, 12:53 UTCResolved - This incident has been resolved.Jun 8, 11:02 UTCUpdate - We are continuing to monitor for any further issues.Jun 8, 10:57 UTCMonitoring - We are monitoring the Fastly status...
View ArticleSplash Is Experiencing Site-Wide Downtime
Jun 17, 02:36 UTCResolved - This incident has been resolved.Jun 17, 02:08 UTCMonitoring - A fix has been implemented and we are monitoring the results.Jun 17, 01:21 UTCIdentified - The issue has been...
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